Collections, redefined for control, clarity, and consistency.

miFIN’s Lease Collection module brings discipline, visibility, and automation to your receivables ecosystem. From invoicing to reminders, escalations to settlements, every touchpoint is orchestrated on one intelligent platform.

How We Work

What gives Qualtech the edge

Collections shouldn’t be a maze of spreadsheets, manual follow-ups, and silent defaults. We’ve rebuilt the process to be proactive, predictable, and data-backed. miFIN Lease Collection gives your teams the power to track dues, automate communication, manage disputes, and maintain transparency across stakeholders.

Our engine ensures every invoice is accounted for, every escalation is timely, and every recovery step is aligned to strategy and compliance.

01
Centralised collections dashboard
Complete visibility across overdue accounts, active disputes, promises-to-pay, and recovery queues.
02
Automated reminders & communication flows
Configure SMS, email, app notifications, and call-centre triggers to nudge customers at the right time.
03
Multi-Channel and Multi-Model capability
Onboard and collect via all possible collection channels - Tele, Field, as well as AI agents. Implement all kinds of collection models - in-house, outsourced, or a combination of the two.
04
Smart prioritisation & queue management
Prioritise and assign accounts across your collection channels manually as well as via automated rules.
05
Integrated payment tracking & reconciliation
Match payments, partial settlements, and adjustments instantly with your ERP/GL and banking channels.
06
Dispute & exception management
Log disputes, track resolutions, attach documents, maintain case history and maintain full audit trails.
Advantages

Lease Originations: Originations engineered for speed and precision

Improved recoveries & reduced leakage

Timely nudges, structured workflows, and prioritised queues reduce slippages and improve collection ratios.

Operational transparency

Finance, collections, and operations teams share real-time visibility, which means no more blind spots or duplicated effort.

Better customer experience

Clear communication, structured follow-ups, and digital payment pathways reduce friction and anxiety.

Audit-ready & compliant

Documented histories, timestamped actions, and controlled access help you meet regulatory and internal compliance standards.

Data-backed decisions

Portfolio health, risk trends, delinquency patterns, and agent performance surfaced through real-time analytics.

Here’s What We Bring to The Table

Our Services

Comprehensive collections lifecycle engine

From invoice generation, reminders, follow-ups, escalations, settlements, to closure – everything is orchestrated end-to-end.

Advanced analytics & portfolio dashboards

Visualise DPD buckets, recovery trends, ageing analysis, agent productivity, and portfolio risk – in real time.

Automated multi-channel communication suite

SMS, WhatsApp, email, IVR triggers, and mobile-app reminders are configured to your policies.

Configurable rules & custom flows

Flexibility to configure collection rules as well as workflows.

Payment gateway integrations

Offer instant digital payment options, auto-capture confirmations, and reduce manual intervention.

Escalation & agency management

Assign accounts to internal teams or external agencies, track progress, manage SLAs, and measure performance.

Reach out to us.

Bring value to your business.