Your customers. In Command and in Control.
Give your borrowers and partners a seamless, self-service experience with the miFIN™ Customer Portal — a secure digital gateway to access loan details, make payments, upload documents, and track applications anytime, anywhere. Built for lending businesses that value transparency and customer trust.
Simplifying every Customer Interaction
The miFIN™ Customer Portal bridges the gap between lenders and customers by providing a unified, intuitive digital interface — reducing dependency on manual touchpoints and increasing customer satisfaction.
Access
Apply
Track
Pay
Engage
Why lenders choose miFIN™ Customer Portal
End-to-End Transparency
Build trust by giving customers clear visibility into their loan lifecycle and repayment details.
Always-On Access
24/7 availability ensures your customers can connect at their convenience — no waiting, no queues.
Seamless Integration
Works in sync with miFIN™ Core Lending, Collections, and CRM modules for a unified digital ecosystem.
Reduced Operational Load
Empower customers to self-serve for most tasks, freeing up teams to focus on value-added services.
Customizable Experience
Easily configure UI, notifications, and workflows to align with your brand and business logic.
Secure & Compliant
Built with enterprise-grade encryption and adherence to global data protection standards.
Here’s What We Bring to The Table
Unified Digital Experience
Bring all customer interactions — from loan tracking to document uploads — into one secure platform.
Omnichannel Accessibility
Optimized for web and mobile, ensuring consistency across devices and locations.
Configurable Workflow Engine
Define custom steps and validation rules that mirror your internal processes.
Personalized Dashboards
Provide tailored insights and loan summaries that make financial management easy for every customer.
Real-Time Notifications
Keep users informed instantly with alerts via email, SMS, or push notifications.
Future-Ready Platform
Scalable and API-driven architecture that supports new products and service expansions effortlessly.
